IT Management overview
Although your IT systems have been running smoothly recently, assuming they'll remain that way without proactive measures is a misconception. Network breaches can occur unnoticed through various means, ranging from overlooked software updates to neglected warranty renewals and security certificates. Unexpected IT failures can impact your operations.
Managing the intricate details of your network can become burdensome. Small and medium-sized firms often lack the requisite tools to monitor these specifics effectively. CyberLink Managed Solutions has invested in a suite of IT management tools, dedicated to monitoring your technology's status and expiration dates, ensuring proactive maintenance and security measures.
Service offerings:
- Constant monitoring for servers and workstations
- Effective handling of antivirus and spyware issues, including quarantines
- Proactive management of service packs and hot-fixes for both workstations and servers
- Thorough hardware and software asset inventory reporting for enhanced management
- Regular event log reviews to ensure system integrity
- Vigilant monitoring, review, and testing of backup jobs for data security
- Routine server maintenance, including cleanup and optimization of files and drives
- Ongoing drive defragmentation for optimal workstation and server performance
- Detailed logging of performed fixes and maintenance tasks
- Configuration optimization for improved functionality
- Rigorous security analysis and review of all servers
- Maintenance of current hardware maintenance contracts
- Secure backup and storage of router and firewall configurations
- Firewall monitoring and VPN tunnel monitoring (where available)
- Access policy updates and enforcement for enhanced network security
- Network documentation, including IP addresses, hostnames, and serial numbers
- Ensuring timely firmware updates and patches for devices like firewalls, routers, and switches
- Compliance enforcement with HIPAA or Sarbanes-Oxley policies.
Add-on services:
- Anti-Virus
- Anti-SPAM
- Server Hosting
- Migrations to Microsoft 365
